Rula Abu Daher
Personal information
Rula Abu Daher
Chief Technical Officer
Contact information (Work)
Touch
+961 3 792327 &+961 3 792300
Community/Lebanon Impact
In 2006 during July war that took Lebanon by storm and in my capacity as a CTO of touch, I put in place a crisis plan to keep the mobile telecommunications running and had my team of engineers mobilized to restore coverage on the spot whenever any of our sites were bombed… we knew that at such dark moments, a phone call could save a live.
Additionally, starting 2010 and in my capacity as a Senior Executive, I have been a major contributor to the revolutionary changes mainly in Broadband Technologies and Services that took place in the Telecom sector in Lebanon.
Work history
Previous Professions:
- Chief Corporate Management Officer, 2013-Present, Touch
- Chief Technical Officer, 2005 - 2013, Touch.
- Radio and Transmission Planning Chief Engineer, 2004 - 2005, MTC Touch.
- Radio Planning Senior Engineer, 1998 - 2004, LibanCell.
- Design Engineer, 1996 - 1998, Dar Al-Handasah.
Major Achievements
Major achievements:
- Rollout of the revolutionary Broadband Technologies and Services in touch
- Digital Transformation mainly in Customers’ interactions to meet all customers’ preferences and lifestyles.
- Preparing and implementing a rapid expansion plan of 400,000 additional customers for touch.
- Keeping the mobile telecommunications running during July war 2006.
Accomplishments
Awards:
- ICT Woman of the Year from the Middle East Excellence Awards Institute, 2007.
- Best Customer Service award in MENA in 2016.
Competences & Skills
Field(s) of Expertise:
- Management
- Mobile Telecommunication
Languages:
- English
- French
- Arabic