Technical Advisor and Head of ICT at the Minister’s Office, 2010 - present, Ministry of Telecommunications.
Project Manager for Establishing Call Centers in Lebanon, 2009, Ministry of Telecommunications.
Tender Manager for the Management of the two mobile networks Alfa and mtctouch, 2008, Ministry of Telecommunications.
Project Manager for Establishing the Telecom Regulatory Authority (TRA), 2005, Ministry of Telecommunications.
National Group Leader for the Lebanese contribution to the World Summit of Information Society (WSIS), 2003 - 2005, Ministry of Telecommunications.
Director of Network Operations - PSTN, 2001, Ministry of Telecommunications - OGERO.
Head of International Operations Department (international switching), 1998, OGERO (Lebanon).
Programmer and Project Manager for several IT projects related to banking, corporate IT and network planning, 1988 - 1995, Private sector computer and contracting companies.
Founding Member of Lebanon Chapter of the Internet Society (ISOC), 2010.
Gender Focal Point at the Ministry of Telecommunications for the National Commission for Lebanese Women (NCLW), 2009.
Member of Women in IT, 2004 - present.
Member of the Order of Engineers in Beirut, 1989 - present.
Contributing to the drafting and issuance of Resolution plen/2 of the 2010 ITU Plenipotentiary Conference (Guadalajara, MEXICO): Piracy and attacks against fixed and cellular telephone networks in Lebanon.
Plan cost modeling for broadband price reduction, 2010.
Contributing to the preparation for the new National Optical Transport Network (OTN) and the new 3G mobile data networks’ projects, 2010.
Contributing to the planning of Network Optimization and Expansion, Tariff Rebalancing, and KPIs of the 2 Mobile networks in Lebanon that resulted in adding 800,000 subscribers (57% increase), 2009.
Undertaking SWOT analysis, technical, regulatory and legal preparations for the Call Center Project Plan, 2009.
Board Member in the alfa mobile business for the interim period between FAL-Dete and Orascom Management of MIC1, 2008 - 2009.
Tender Manager for the new Management Agreement of the 2 Mobile businesses alfa and mtc touch, resulting in a successful result for Orascom and Zain, 2008.
Presenting the role of infrastructure in electronic/mobile-government strategy to the UNPAN, 2008.
Designing and implementing the wide area network WAN for the Orthodox schools SMOC, BAC, and ETD, 2007.
Preparing Telecommunication regulations with EU consultants to be adopted by TRA upon formation, 2005.
Contributing to designing the National e-strategy/Infrastructure Track, 2004.
Jury member for ICT engineering projects in universities and ICT organizations, 2004 - 2008.
Contributing to drafting the National Telecommunications Strategy, 2003.